Connect US   中文 | EN | RU | FR
Home > Centre de services
  Service promise
  Support technique
  Système de formation
  Pièce de rechange

Once the equipment has emergency shut-down, our quick response will help to solve problem and resume production. We are committed to reduce and avoid halt mode by active preventative maintenance and we optimize whole production efficiency.

Our technology support:
Remote diagnosis
Field quick maintenance
Maintenance agreement
Diagnose report
Optimize and improve

Remote diagnosis
Remote data analysis
To master production line condition, we can remotely edit your key data point in process and production database. By data analysis, equipment running condition can be well mastered.

Field connecting diagnosis
After your permission, Newamstar engineers can remotely access software system, connect field monitoring system, judge the cause of equipment fault by data analysis and field video, and provide solutions to improve production efficiency.

Quick maintenance
When customer's equipment malfunctions to stop, Newamstar will start quick maintenance process according to customer requirement to ensure production run properly in the shortest time.

Quick maintenance guarantee plan
24-hour ready to start
Special cars for 400 kilometers distance
Arrive within 12 hours within province and 24 hours for outside provinces
The priority of spare parts support

Maintenance agreement
Maintenance agreement mode:
Preventative maintenance
Whole maintenance and heavy repair
Technology trusteeship (Operation and maintenance)

The advantage of Newamstar talent and technology realize equipment's whole reliability and make customer carefree; the final purpose of maintenance agreement – making the greatest benefit to customer production line.

Diagnosis report
System evaluates production line condition
By complete inspection of the equipment, we can master running quality of production line, keep away possible fault, and reduce the high cost of machine halt.
From diagnosis result to maintenance improvement

By complete inspection of production line and analyzing the state of single machine, Newamstar service engineers will present measures to rectify and reform to hidden troubles, faults and maintenance weekness.

Optimization and improvement
Production line optimization and improvement service:
Process upgrade
Structure improving
Efficiency optimization
Energy-saving improving

Keep customer production line in the best condition, use advanced technology to extend production lifetime, keep on optimizing and improving equipment function to improve production efficiency and reduce resource consumption.


Contact us | Service center | News | Downloads | Website map | Websites use agreement | Privacy Policy
  Copyright 2003-2016 Newamstar Packaging Machinery Co., Ltd. All Rights Reserved